Refund policy

Every DaniTees order is printed for you after you place it. We don't hold stock, and a returned item can't go back on a shelf, so the policy below is built around defects rather than change of mind.

Damaged, defective or wrong items

If your order arrives damaged or misprinted, or isn't what you ordered, we will replace it free of charge or refund you in full. Email danitees26@gmail.com within 30 days of delivery with your order number and a photo of the item and the packing slip. The photos are what let us make a claim with our printer, so we can't process these without them.

Change of mind, size and colour

Because every item is made to order, we don't accept returns or exchanges for change of mind, or for ordering the wrong size or colour. Please check the size guide on the product page before you order — measurements are listed for every garment we sell.

European Union 14 day cooling off period

If your order is being shipped into the European Union, you have the right to cancel or return it within 14 days, for any reason and without justification. The item must be in the same condition you received it, unworn and unused, with tags and in its original packaging, and you will need your receipt or proof of purchase.

Incorrect addresses

If an order is returned to us because the address given at checkout was incomplete or incorrect, we will contact you. You can pay the cost of shipping to have it sent out again.

Lost or missing parcels

If tracking shows your order as delivered but you don't have it, or tracking stops updating for more than 10 business days, email us and we will open a claim with the carrier.

Cancellations

Orders go into production quickly. Email us as soon as you can after ordering and we will cancel it if production hasn't started. Once production has begun we can't stop it.

Refunds

Once a refund is approved it goes back to your original payment method within 10 business days. Your bank or card issuer may take longer than that to post it. If more than 15 business days have passed since we confirmed your refund, email danitees26@gmail.com.

Items we can't refund

Gift cards, and any item marked final sale at the time of purchase.

Questions

DaniTees — danitees26@gmail.com